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NW Heating Services
Heating engineer at work in a Burgess Hill home
West Sussex · RH15

Heating engineers for Burgess Hill homes

Burgess Hill has grown fast, from a Victorian railway settlement to a busy town with large modern estates, so much of our work here is on newer homes, combi swaps and well-insulated houses suited to heat pumps.

Gas Safe registeredOFTEC & MCS certified10+ years local experience

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Accredited & registered

  • Gas Safe Register
  • OFTEC registered
  • MCS certified
  • APHC member
  • Vaillant Advance accredited installer
  • Viessmann accredited installer
Heating in Burgess Hill

Boilers, heat pumps and more in Burgess Hill

Burgess Hill was once known for its brick and tile works, and the railway turned a scattered settlement into a growing town. Most of its expansion came in the second half of the twentieth century and is still going on, with new neighbourhoods being built on the edges.

That makes the housing younger on average than in many Sussex towns. Plenty of homes have cavity walls, double glazing and reasonable insulation, which makes them good candidates for efficient condensing boilers and, increasingly, air source heat pumps.

We install and service both. If you are not sure which way to go, we will look at the house, the way you use it and your budget, and give a straight recommendation rather than a sales pitch.

  • Combi and system boiler replacements
  • Air source heat pump design and installation
  • Servicing for new-build systems
  • Help applying for the Boiler Upgrade Scheme
Autumn tip

Bleed radiators that are cold at the top, check the boiler pressure reads around 1–1.5 bar cold, and get your annual service booked before the first cold snap.

CountyWest Sussex
PostcodesRH15
AccreditedGas Safe & MCS
Homes in Burgess Hill

What kind of home do you have?

Pick the closest match to see the heating approach that usually works best.

Homes built from the 1960s to the 1990s

A large share of Burgess Hill’s houses date from the decades of rapid growth after the war. Many are now on their second or third boiler, and some were fitted with combis that were the cheapest option at the time rather than the best fit. Replacing these is usually straightforward, but it is worth checking the radiators, controls and pipework while the old boiler is coming out. A clean system and modern controls will help the new boiler last longer.

  • Like-for-like swaps done tidily
  • Systems cleaned before a new boiler goes in
  • Modern controls included
Local knowledge

Burgess Hill heating: our local view

Burgess Hill sits just north of the South Downs, with views towards the hills from many parts of town. It is a practical, modern place, and its homes are mostly practical too. Because so many were built in a relatively short time, the town has large numbers of similar houses with similar heating systems. That helps us plan jobs accurately and spot the common faults that turn up in particular house types, so problems are often fixed at the first visit.

Large-scale building continues on the edges of town, adding homes designed from the start with low-carbon heating in mind. People moving into these properties are often new to heat pumps and underfloor heating. We spend time explaining how they work best: steady, lower temperatures, sensible schedules and leaving the system to run rather than switching it on and off like an old boiler. A little understanding at the start saves a lot of frustration with bills later.

For the many owners of older estate houses, the question is usually whether to replace a gas boiler like for like or start moving towards a heat pump. There is no single answer. A proper heat loss survey, a look at the radiators and an honest conversation about budget usually make the right path clear. With the Boiler Upgrade Scheme contributing £7,500 towards an air source heat pump, the switch is within reach for more households than before.

HorleyRedhillReigateDorkingLingfieldOxtedCaterhamSmallfieldEast GrinsteadCopthorneForest RowCrowboroughHartfieldEdenbridgeTunbridge WellsTonbridgeSevenoaksCrawleyCrawleyHorshamHorshamHaywards HeathHaywards HeathTurners HillTurners HillUckfieldUckfieldBurgess HillBurgess Hill
Burgess Hill and nearby towns we cover. Hover or tap any dot to visit that town’s page.
Common call-outs

Heating problems we often solve in Burgess Hill

Heat pumps on poor settings

Some heat pumps on new estates run on settings that make them expensive, such as high flow temperatures or constant boosting. Adjusting weather compensation, schedules and hot water settings can bring running costs down noticeably.

Limescale

Water in this part of Sussex is generally hard, leaving limescale in boilers, cylinders and showers. Scale reducers and regular servicing help, and we descale heat exchangers when performance starts to drop.

Tired older combis

Combis fitted in the 1990s and 2000s are often becoming unreliable, and parts for some models are getting harder to find. We give an honest view on whether repair or replacement makes more sense for your home.

Quick suitability check

Could a heat pump work in your home?

Heat pumps suit most homes, but a few factors make a big difference to performance. Answer five questions for an instant steer — then we’ll confirm with a proper survey.

Heat pump suitability check

There are no wrong answers — this just helps us understand your starting point.

1. How well insulated is your home?
2. Do you have outside space for a unit?
3. How do you heat your home now?
4. Do you have space for a hot water cylinder?
5. What are your radiators like?
FAQs

Burgess Hill heating questions

My new-build home in Burgess Hill has a heat pump. Does it need servicing?

Yes. Heat pumps need regular checks to stay efficient and to keep manufacturer warranties valid. A service covers the outdoor unit, system pressure, filters and controls, along with checks on the refrigerant circuit. We also review settings, since many new-build systems are left on factory defaults that do not suit the household.

Who do I call about a heating fault in a Burgess Hill new build still under warranty?

In the early years, defects are usually the developer’s responsibility, so report faults to them first. Later on, structural warranties typically no longer cover heating. We can diagnose problems at any stage and give you a written note of the fault to pass on to the developer if needed.

Is it worth replacing a working 1990s combi in Burgess Hill?

If it is reliable and serviced, there is no rush. But older combis are less efficient than modern condensing models, and parts can become hard to source. If yours is breaking down regularly, a planned replacement avoids a sudden failure in winter and should reduce your gas use.

Can I get the Boiler Upgrade Scheme grant for a Burgess Hill estate house?

Many owners can. The scheme gives £7,500 towards an air or ground source heat pump for eligible homes in England, and the installer applies on your behalf. You generally need a valid Energy Performance Certificate. The amount is set by government and can be revised, so we check the latest position at quote stage.

Can you add underfloor heating to the ground floor of a Burgess Hill estate house?

Yes, in many cases. Low-profile systems can be laid over existing floors with minimal build-up, which suits houses where digging up the screed is not practical. Underfloor heating pairs well with heat pumps and condensing boilers because it runs at lower temperatures. We check floor heights and door clearances before recommending a system.

Free quotes

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  • Written quote before any work starts
  • Covering Burgess Hill and the surrounding area

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